By USA Today Staff Last year, I was traveling in Mexico City, a city with a reputation for being one of the world’s priciest places to stay.
I booked a room at a popular hotel, and as I arrived I was greeted by a woman who was dressed in a white, button-down shirt, jeans and a black T-shirt.
Her name was Carissa, and she told me that she was from the U.S. She was excited to see me, and we went inside to wait for our table.
I asked her where we were staying, and her response was a yes.
After a brief chat, she began telling me about the hotel, which she identified as a hotel in the upscale town of Carrizal.
She showed me photos of the rooms and asked me what kind of amenities I would find in each room.
After I told her that I would like a double-sized bed, a bed with a queen-size bed, and a king-size room, she asked if I had a preference.
I told them yes, she said.
She told me about some amenities I might find in the hotel room next to mine, such as a king bed with king-sized mattress, queen-sized king-seat and a queen bed with queen- and king-cushioned twin beds.
I also told her about the bathrooms, but she was unsure what to expect.
I said that I liked the bathroom in the room next door to mine.
She said I should look for a bathroom in another room.
I had to wait until the woman in charge of the room was finished.
The next morning, she showed me another photo of the bathroom.
I knew that she meant the one in the same room, so I asked again.
I showed her another photo, showing the same bathroom.
She again said yes, so she opened the bathroom door and I walked into the room to see what the other room had to offer.
There was a bed in the other side of the hallway.
I noticed that the bed was the size of a small refrigerator, and I asked the woman who had opened the door, “Why?”
The woman told me she thought it was the most expensive room in the house.
It was the bed that I was interested in.
I then asked her if I could have the bed next to my room.
She looked at me and said, “Of course.
But you have to pay the fee for the room.”
She then said that she would check the fee with the hotel and I could come back the next day to see if there was a change.
When I asked what the fee was, she told the woman I could bring it to her hotel room.
We waited a little while longer.
When the woman finally showed up, I went up to the room and asked for the fee.
When she opened up the envelope, it was a bill that read, “If you want to pay for the double bed, you have one month to pay it.”
I asked if she wanted to pay on a one-month or a two-month lease, and when she said she wanted the two-months, I told the room attendant that I had one month left.
I got up and left the room.
Later that day, I called the hotel to see how they were handling the matter.
After talking to the hotel manager and the manager of the hotel near where I stayed, I decided to report the incident to the city and lodge a complaint with the state Department of Health.
A few weeks later, I received a call from the city, telling me that they were investigating the incident.
The complaint was a hoax, and they were unaware of the incident until they learned about it from the media.
As a result, they suspended the hotel from operating until they could determine if the hotel had acted in good faith.
This was the second time in less than two months that I received complaints from the hotel.
In the meantime, the hotel continued to advertise the rooms on its website, and the rooms were listed on TripAdvisor.com as “Best Value,” with a “price tag of $890.”
I have since received complaints on Trip Advisor from others who had visited the hotel in January 2017.
I received two complaints from a couple who booked rooms for January 2018, and two from a man who booked a January 2019 room.
The hotel did not respond to my calls and emails for comment.
I was shocked to learn that the hotel was still offering free nights at other hotels to people who book rooms for the first time.
It seems strange that the city would charge a fee for rooms booked online without any information about the room, which may be a violation of the law.
The city did not immediately respond to requests for comment on this story.
The American Civil Liberties Union (ACLU) is investigating the hotel